Support
Questions, problems, feedback — a real person reads every message and replies within 1–2 business days.
Talk to a human
Email is the fastest way to reach us. Include the email address on your account and a screenshot if something looks wrong.
For Artists
Managing your portfolio and uploads in the app
Importing work from your existing website
Sharing your portfolio and collections
For Buyers
Inquiring about a piece directly from its page
Accessing a private collection you were invited to
Account & Data
Common Questions
I didn’t receive my one-time login code
Codes arrive by email within a minute and expire shortly after. Check your spam folder for a message from theartistroster.com, then request a fresh code from the sign-in screen. If it still doesn't arrive, email us and we'll look into your account.
How do I update my artist portfolio?
All portfolio management — uploading work, editing details, arranging collections — happens in the Artist Roster app. Changes appear on your public portfolio right away.
How do I contact an artist about a piece?
Open the artwork's page and use the inquiry form. Your message goes straight to the artist, and any sale or agreement is between you and them.
How do I share my portfolio or a private collection?
Every portfolio has a public link you can share anywhere — you'll find it on the Profile screen in the app. Collections can also be kept private and shared with an access code.
How do I delete my account?
Follow the steps on our account deletion page. We process requests within 30 days and confirm by email.
I found a bug — what should I tell you?
Email us what you were doing, what you expected, and what happened instead, plus your device model and a screenshot if you can. That's usually everything we need to fix it.
Didn't find what you need? Email support@theartistroster.com — we read everything. For terms and policies, see our Terms and Conditions and Privacy Policy.